What is the
toughest challenge for professional women today?
Professional women are just tired. With the pace and the demands
of business today, and the responsibilities they juggle, nothing
is easy. Not long ago I was sitting on a plane listening to the
safety instructions about putting on your own mask before helping a child seated next to you. At that moment a question struck me: Where do
we find the oxygen to not only keep going, but to also give oxygen and energy
to others? You know, the people we like best are oxygen givers.
They're the leaders: the ones who give to family and friends,
colleagues and clients.
So what is
the answer?
Three things: laughter, learning, and leading. Professional women
are serious because we have had to be, but we must also keep ourselves
going. Laughter causes us to take in extra oxygen and is a very
effective healer. For me, laughter is not a natural thing, but
I have learned to laugh over the years. She who laughs
lasts. And last we must.
I also believe
that we never stop learning. There is so much to be learned as
we go along, and those lessons give us energy. Here's an example
of something I have learned. I used to try to get everything
straightened out. But, as I've gone along in my professional
life, I've learned to set specific goals. You know, life is like
the jagged line on a hospital EKG reading. When that line is flat,
you're dead. So instead of trying to straighten everything out,
I have learned to direct my energy toward the issues and problems
that are most important. I think that we, as professional women,
need to choose what we want to do efficiently, then focus our
energy. Quite often, that also means we have to quit doing something
else. I have learned that it is where we put our time that
makes the difference.
These days more
and more women are rising to leadership positions. Good leaders
both give energy and receive it. So how do we become leaders?
I suggest that we become leaders by practicing leadership. Women
often want to do only what they can do perfectly, which often hampers their progress. To advance and lead, we must dare to
go a little faster than we can control. We must also learn to
get back up when we fall. The first time I tried to write a book,
I struggled terribly because I was trying to write a perfect book.
Once I started "practicing" writing, I found I could just write
it. We become free to do a lot more by practicing.
We can also
acquire leadership skills by using a critical eye, by watching
other leaders and learning from what they do well - and what they
don't. Presentation techniques are a good example of an area where
we can improve our skills by watching others. In this way, learning
fosters leading.
Right now there
are so many talented and ambitious women in the pipeline for leadership
that getting women into these positions is no longer a problem.
Rather, we must help them find the energy to last. An organization
is only as strong as its component pieces. We strengthen women
in an organization by making them more effective. That's how they
will last.
Let's talk
a bit about your career. The Roe v. Wade decision was such a high-profile
case, and you were just 26 at the time. Did you feel you were
in over your head?
Oh, yes. You know, it was my first contested case. Before
that I had handled wills, divorces, cases like that. It was clear
that I was out of my depth.
How did you
turn that challenge into success?
I threw myself into preparation. Role playing and practice
were essential. At some point, I decided that although I might
not be perfect, no one else was either. But I was so committed
and so well prepared that I knew I would do my best.
It has been my
experience that women tend to have unrealistically high standards.
We want to be perfect and are quick to be critical of our weaknesses.
Instead we must look to our strengths. Men, on the other hand, tend
to assume that much of what they do is a game, and that someone
else will have what they need. Our standards of preparation are
often higher because we are still unusual in many professional settings.
We stand out more and are used to our advantage because it gives
us the opportunity to receive greater recognition for our accomplishments.
You said
in one lecture that the practice of law has given you a voice.
How can women in other professions find their voices?
I come from a field where preparation is taken very seriously,
and I think that applies to other fields as well. We all have
different voices for particular situations. So, how we speak and
lead in a given situation will vary according to our individual
strengths, the group we're speaking to and the tasks to be accomplished.
Often being heard depends on being able to evaluate which voice
is appropriate. And, of course, you must choose your battles carefully.
Leadership studies show that groups who do not know each other, when asked to select a leader, will pick as leaders those
who have contributed the most to a discussion. So by speaking
up, we can position ourselves for leadership and use our voices
to sell ourselves.
What advice
do you have for women working to advance in their professions?
We all need a strong personal and professional support network.
It helps to know that friends and family will still love you even
if you don't make partner. Colleagues and mentors are very valuable,
too. In my experience, most were men, and I'm impressed that Deloitte
& Touche has done so much to foster female colleagues. With
women in a position to mentor others and affect change, the possibilities
for networking and advancement are far greater. Often key position
are filled through "who do you know who can...?" types of conversations
between colleagues. That's why networking is so important. A contact
a day paves the way.